Group 3

GROUP 3

DFP5043 Software Requirement and Design

Lab 6

Instruction: Answer all questions and post to the class’s blog.

Don’t forget to write all the group’s name.

Each group will be the CUSTOMER and the DEVELOPER

As a Customer.

a.       Think one software to be develop.

Easy Travel

b.      List a stake holders involved.

Manager [1 person]

Supplier []

Employee

Investor [4 or more]

Customer

As a Developer.

Create a formal Interview to the stake holders.

a.       Write  at least 5 closed questions

1.       Does online shopping make it easy for you?(Employees)

2.        Do you usually shops online?(Customer)

3.       Do you feel safe when you do any transaction online for online shopping? (Supplier)

4.       Is selling item online can increase your income?(Owner)

5.       Do you need a system that has a simple interface?(Dispatcher)

b.      Write at least 5 open questions

1.       How do online shopping benefits you?(Customer)

2.       How often do you use online shopping to promote your product in a week?(Owner)

3.       Have you ever encountered any problems when access customer’s detail to send their item? If so, could you tell us about the problem?(Dispatcher)

4.       In your opinion, what improvements or ideas would you suggest for a better system?(Employees)

5.       In your opinion , why do shopping online can increase your income?(Supplier)

       (Write down the answers for all question above).

a.       1. Yes

2. No

3. No

4. Yes

5 Yes

b.      1. Yes, because I don’t need to go to the shopping mall to buy things

2.  Almost every day.

3. Yes, because most of the interface of online shopping have complex interface. This has made it difficult for dispatcher to search the customer’s detail

4. Add more payment options

5. Shopping online can increase income because we could reach to customer globally

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